Terms & Conditions

1. Introduction

Welcome to Goodie Natural Pty Ltd ("we", "us", "our"). These Terms of Service govern your use of our website, products, and services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms of Service. If you do not agree to these Terms, you should not use our Service.

2. Company Information

Goodie Natural Pty Ltd
Contact Email: hello@goodienatural.com

3. Use of the Service

By using our website and purchasing our products, you confirm that you are over 18 years of age and capable of entering into legally binding agreements. You agree to use the Service in compliance with all applicable laws and regulations.

4. Product Information

We offer wholefood-based products such as beef liver capsules, beef organ capsules, and collagen peptides, designed to support health and wellbeing. All descriptions and information about products on our website are for informational purposes only. We do not make any medical claims. Please consult a healthcare professional before using any of our products, especially if you have any pre-existing conditions or are pregnant.

5. Pricing and Payment

All prices listed on our website are in Australian dollars (AUD) and include GST, unless otherwise specified. We reserve the right to change prices at any time without notice. Payment must be made at the time of purchase, and we accept various forms of payment, including credit cards, PayPal, bitcoin, and others.

6. Shipping and Delivery

We offer shipping across Australia and internationally to selected countries. Shipping costs and delivery times will be calculated at checkout and may vary based on your location and order size. While we strive to dispatch orders promptly, we cannot guarantee exact delivery times due to potential delays beyond our control.

7. Refunds and Returns

We offer a 30-day refund policy on products that are faulty, damaged, or significantly not as described. To request a refund, you must notify us within 7 days of receiving the product and provide proof of the issue (e.g., photos of the damaged item). Once your refund is approved, we will issue a full refund or replacement.

To request a refund, please contact us at hello@goodienatural.com.
Please note, we do not offer refunds for change of mind or dissatisfaction with product results.

8. Limitation of Liability

To the fullest extent permitted by law, Goodie Natural Pty Ltd shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Service or any products purchased through the Service. This includes, but is not limited to, damages for loss of profits, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.

9. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is the property of Goodie Natural Pty Ltd or its content suppliers and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from this website without our prior written permission.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

12. Changes to the Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this website. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Goodie Natural Pty Ltd
Email: hello@goodienatural.com