Goodie is a health food brand dedicated to offering high-quality, whole food-based products. Our philosophy centres around real food, minimal refined sugars and carbs, and no industrial seed oils. Our goal is to help improve health and wellbeing through diet.
About Goodie
What is Goodie?
Products
Are your products organic?
We prioritise sourcing from suppliers who use organic and sustainable practices. Most, but not all, products are organic. Specific product details, including sourcing information, are available on each product page.
How should I store your products?
Store our products in a cool, dry place away from direct sunlight. Specific storage instructions are also provided on the product packaging.
Do you use any artificial additives or preservatives in your products?
No, our products are free from artificial additives, preservatives, and fillers. We believe in the power of natural, whole foods.
Can I find detailed nutritional information for your products?
Yes, detailed nutritional information is available on each product page. If you have additional questions, please contact our customer service team.
Where are your products sourced from?
We source our products primarily from Australia, where we have access to some of the highest quality, sustainably raised ingredients. We work closely with trusted suppliers to ensure our products meet the highest standards of quality and purity. Specific sourcing details are available on each product page.
Ordering & Shipping
How can I place an order?
Orders can be placed directly through our website. Simply add the desired products to your cart and follow the checkout process.
Do you offer international shipping?
Yes, we ship internationally. Shipping rates and times vary by location and will be calculated at checkout.
How long will it take to receive my order?
Domestic orders typically arrive within 2-5 business days. International orders may take longer, depending on the destination and local customs processing times.
Returns & Refunds
What is your return policy?
We offer a 7 day return policy for unopened products. If you are not satisfied with your purchase, please contact our customer service team via our contact page to initiate a return.
How do I request a refund?
To request a refund, contact our customer service team via our contact page with your order number and the reason for your refund.
Wholesale Inquiries
Do you offer wholesale opportunities?
Yes, our products are available for wholesale. If you are interested in carrying Goodie products in your store, please contact us from our contact page to discuss.
Health & Safety
Are your products safe for everyone to use?
Our products are made from high-quality, natural ingredients. However, we recommend consulting with a healthcare provider before starting any new supplement, especially if you have any underlying health conditions or are pregnant or breast feeding.
Do your products contain any allergens?
Product ingredients are listed on each product page and packaging. Please review these carefully if you have any food allergies. If you have specific concerns, feel free to contact our customer service team.
Contacting Goodie
How can I contact Goodie customer service?
You can reach our customer service team via email at support@goodienatural.com or via the form on our contact page.